This is a half day workshop designed to inform Section 8 assisted properties of the continued HUD requirements and what should be included in your tenant files. It is designed to update Owners/Agents/Site Staff on the HUD mandates that have been introduced in the past few years. Some of the topics that will be covered are:
Do your tenant files contain all of the required documents and are you compliance with HUD requirements?
Have you incorporated the income/asset verification process as outlined in HUD Manual 4350.3 Change 4?
What EIV documents are you printing and placing in your tenant files? Are you pulling them and responding to them at the right time?
Are you using the current updates all of the required HUD forms?
Are you in compliance with the new VAWA requirement?
MAHMA Cancellation Policy:
All cancellations must be submitted to MAHMA in writing no less than 5 business days prior to the event. Those not honoring reservations will be billed. Substitutions are accepted.
All Non-Members must pre-pay. MAHMA accepts all major credit cards. Please call 1-866-242-9472 if you need to request an invoice. One will not automatically be generated. All MAHMA members will be invoiced following the training.
This webinar on De-escalation Techniques, will provide you and your property management staff with basic skills in de-escalating angry or agitated tenants. You will learn when and how to use techniques such as active listening, redirection, humor, reflection and empathy and verbal strategies. Hear from one of your colleagues on real-world application of de-escalation techniques in affordable housing projects.
All Times are Eastern
MAHMA CANCELLATION POLICY: All cancellations must be submitted in writing five business days in advance. Substitutions are permitted. No shows will be billed.
Explore what it means to be a strategic thinker and learn a new approach for anticipating and solving problems with the webinar NAHMA Presents Key People Skills for Property Management Staffers: Strategic Thinking and Problem Solving. This is your chance to break out of your routine and learn to work more efficiently, become a better communicator and achieve better results through a live 90-minute, interactive webinar. The session is led by Brenda Harrington, founder of Adaptive Leadership Strategies LLC.
Topics for the session include:
Making decisions with greater impact
Understanding how to connect the dots
This webinar is designed for property management staffers; corporate or headquarters staff, including regional and district managers; mid- and entry-level managers and supervisors; compliance specialists; and human resources, accounting and technical staff.
Harrington works with private, public and nonprofit organizations to improve performance by helping staff members work with greater agility and expanded leadership capacity. She previously served as executive vice president of operations for a large property management and consulting firm. She is a moderator on the Global Delivery Team for Harvard Business School Publishing (HBP), where she facilitates leadership development courses for HBP corporate clients worldwide. Harrington received her Certification for Leadership Coaching from Georgetown University and is certified by the International Coach Federation.
*Times are Eastern
Cancellation Policy: All cancellations must be submitted in writing no less than five business days in advances of the seminar. Substitutions are accepted.