Focus: Learn how to effectively and efficiently conduct the all-important (and HUD-required) applicant interview to ensure that subsidy goes to families who need it and in the correct amounts. This course covers how to establish rapport, gain trust, and ask the right question in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. The class will discuss how to handle specific situations and spot the "red flags," and students will practice responding to situations and conversations that commonly occur.
All Times are Eastern
MAHMA CANCELLATION POLICY: All cancellations must be submitted in writing five business days in advance. Substitutions are permitted. No shows will be billed.
10% discount for 4 or more registrants.
All non-members must pre-pay.