This comprehensive course covers the essential knowledge and skills needed to succeed as an affordable rental property manager. Through a series of lessons, you’ll gain insights into the daily responsibilities, legal processes, occupancy management, resident life cycle, and property maintenance requirements for affordable housing communities.
Lesson #1 – Management Calendar: Explore the cyclical nature of property management by breaking down the responsibilities across seasons and months. Get a glimpse into the typical day-to-day tasks of a manager.
Lesson # 2 – Resident Life Cycle: Learn to navigate every stage of a resident’s journey, from consideration and waitlist management to application intake, agency interactions, move-in, residency, renewal process, and move-out procedures.
Lesson # 3 – Occupancy Management: Discover strategies for effective marketing, setting rents and income limits, utilizing available resources, and conducting outreach. Understand the importance of resident retention through events, service measurement, and renewals/recertifications. Gain insights into managing turnover and addressing social responsibilities.
Lesson # 4 – Legal Processes: Familiarize yourself with legal procedures such as demands for possession, evictions, non-renewal processes, resident correspondence guidelines, and fair housing compliance. Learn how to respond to fair housing claims and address hoarding situations through remedial action plans.
Lesson #5 – Property Maintenance: Explore the role of certificates of insurance (COI) and the importance of preventative maintenance in preserving the condition and value of affordable rental properties.
By the end of this course, you’ll have a solid foundation in the key aspects of affordable rental property management, equipping you with the knowledge and practical skills to excel in this rewarding field.
Package rates & group rates apply. To receive a discount for four or more email mahma@caahq.com to register.
MAHMA Cancellation Policy: All cancellations must be received in writing five business days in advance. No shows will be billed, substitutes accepted.
Non-Members Must Pre-Pay