HUD’s Real Estate Assessment Center (REAC) in the Office of Public and Indian Housing (PIH) will release updates to the National Standards for the Physical Inspection of Real Estate (NSPIRE) Software Application Release 5.1 on February 5, 2026.
HUD is continuously working on improving the user experience in the NSPIRE app and has several updates that are now available to users. Additional updates are scheduled for the upcoming months. The following updates will be made available on February 5, 2026, in release 5.1:
- Per inspector’s feedback, HUD will no longer require time stamps. We have removed The Start/Stop button.
- Inactive buildings and units will no longer appear in the mobile app. This update by HUD will assist inspectors by ensuring they only see and inspect active, sampled locations.
- HUD has updated Smart Sync to a one-way push from the mobile app to the Salesforce backend. It no longer deletes data from the device nor pulls new inspections down from Salesforce.
- We have updated the system to allow the same inspector to reinspect the same property.
HUD is aware of the challenges that users have had with the NSPIRE system and has completed several improvements to the user experience. The Department’s Real Estate Assessment Center (REAC) is working with PIH’s IT team and the Office of the Chief Information Officer (OCIO) and their vendor on additional functionality and improvements. HUD will send a message on these updates once they are available.
For further assistance, please reach out to REAC TAC at REAC_TAC@hud.gov or 1-888-245-4860.