This class has been Postponed.  When a new date has been scheduled it will be posted online.

For newly hired managers or those with no HUD Multifamily experience as well as those needing a refresher course.  This course highlights three key requirements of the 4350.3 Rev 1 Chg. 4 essential to the work of the property manager. Chapter 3 -  Eligibility for Assistance and Occupancy, Chapter 4 – Waiting List and Tenant […]

For newly hired managers or those with no HUD Multifamily experience as well as those needing a refresher course.  This course highlights three key requirements of the 4350.3 Rev 1 Chg. 4 essential to the work of the property manager. Chapter 3 -  Eligibility for Assistance and Occupancy, Chapter 4 – Waiting List and Tenant […]

Although we usually think about fair housing compliance when talking about leasing, collections and evictions, fair housing compliance affects everything we do, every day, in every part of managing the customer experience. In recent years, HUD and the DOJ have focused more attention on harassment and resident-on-resident disputes. With tempers and attention spans getting shorter […]

On October 12, 2022, the IRS published “final and temporary regulations” regarding the new minimum set-aside known as the Average Income Test.  This set-aside is intended to allow for mixed-income housing and makes it possible to rent some units to individuals and families with incomes above 60% of median.  We will explain how this set-aside […]

Course Will Cover: Intro to REAC: Before Inspector, During Inspection, Inspector Interaction UPCS Inspectable Areas: Intro to Scoring, Inspectable Items in Each Area, Prioritizing Repairs, Most Common Mistakes Identifying UPCS Deficiencies NSPIRE Updates MAHMA Cancellation Policy: All cancellations must be received in writing five business days prior to the course.  No shows will be billed.  […]

This session is designed for Technicians and Service Managers at all levels. The class includes HVAC terminology, fundamentals of refrigerant and the refrigeration cycle, components, and functions of an HVAC system. In this class, the student will understand and practice troubleshooting at the individual component level. This will reduce troubleshooting time in the field and […]

This course will provide an understanding of refrigerator, range, oven, dishwasher, and some microwave repairs. We will also cover how to read wiring diagrams, test components, replace elements, test motors, and common service calls. Each student will learn how to quickly diagnose the most common problems found in the field. Each session will be built […]

Learn or refresh on how HUD's Utility Analysis base-line analysis works, how to calculate and apply a factor-based analysis in year's 2 and 3, and when and how to phase-in decreases.  Understand the significance of the tenant comment period for both base-line and factor-bsed analyses.  Learn what HUD expects, what you are and are not […]

HUD’s Rental Assistance Demonstration Program (RAD)  is a voluntary preservation program helping to stop the loss of affordable housing.  According to HUD, in October, 2022, Public Housing authorities and their partners surpassed $15 billion in construction investment since RAD’s inception in 2013. PHAs across the nation leveraged RAD to obtain this financing for the construction, […]

There's more to complying with the Violence Against Women Act than the forms.  Owners, agents, managers, resident service coordinators, supervisors and maintenance should attend this course. * Domestic Violence: A snapshot (The numbers, the pandemic, housing instability and poverty, and obstacles to leaving) * Complying with the regulations (the protections, the forms documentation issues, emergency […]

The Certified Professional of Occupancy (CPO) course is the only comprehensive program covering the entire HUD Handbook 4350.3 including the latest revisions.  Each participant receives an updated version of this Handbook in the course.  An extensive course manual with 31 chapters covers topics from eligibility criteria, standards, tenant selection and screening to non-discrimination, allowances, adjusted […]