HUD encourages owners and agents of project-based rental assistance programs to read the newly updated guide “TRACS External Users Access/User Recertification/Security/Awareness Training Requirements – Revised February 5, 2024.” 

TRACS Access/User Recertification/Security Awareness Training Requirements [External Users] MUST be completed by March 14, 2024.  

Request For Technical Assistance

If stakeholders have questions or request technical assistance regarding the security training, send an email to the Multifamily Housing Help Desk at

Email Address:

Phone: 1-800-767-7588